Technical Support/Consulting
30
- Remote diagnosis, explanation, and repair of technical issues.
- Scope of equipment includes home-based PCs, servers, networking equipment (routers, Wi-Fi equipment, switches, modems, etc.), mobile devices, "Smart" devices, and more.
- Consultation and advising for technical purchases and planning.
- Assessment of security, vulnerabilities, data loss prevention and backup procedures.
- General advice and best practices for modern technology.
I am a career information technology expert and have worked in a variety of environments and fields. With experience in routing, switching, desktop support, systems administration, IT consulting, network security, and more; I can help you find exactly what it is you're looking for, even if you're not quite sure what that is yet. I am more than happy to answer any questions you may have about a myriad of devices, services, and issues.
Training & Qualifications
I hold the following certifications:
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified Solutions Expert: Server Infrastructure
- Microsoft Certified Solutions Expert: Mobility
- CompTIA A+
- CompTIA Server+
- CompTIA Security+
- CompTIA Network+
- 5+ years IT professional experience
Availability & Preferences
Availability may vary.