IT Service and Support
50
Resolve basic tech support issues, including but not limited to the following:
• Software crashes/hangs
• Internet connectivity
• WiFi coverage / connectivity
• Backups
• Network and computer security
• Email configuration and troubleshooting
• Mobile device issues, tablets and smartphones
• Cloud storage, security, and synchronization services
Training & Qualifications
Over 15 years of IT consulting for managed service providers.
• Operating Systems – Windows XP, Vista, 7, 8.1, 10, Server 2000 through 2012, Mac OS X
• Active Directory – Setup and configuration, administration, break-fix, migration
• Mobile devices – Android, Apple iOS
• Email systems – Exchange, Hosted Exchange, Office 365, Google G Suite, POP, IMAP
• Virtualization – VMWare, Hyper-V
• Cloud computing – Office 365, Google G Suite, DropBox, HipChat, and more
• Backup and disaster recovery (BDR) – Backup Exec, Intronis, Mozy, Carbonite, Infrascale
• Network documentation – Visio, IT Glue
• Single Sign On (SSO) – AVG/Centrify
Availability & Preferences
Please message me for availability.