Linda M. Farley is an accomplished speaker, writer, and consultant. Before starting her own training company, she had over 25 years experience with AT&T, managing sales, retail and customer service operations. She was the Zone Manager, AT&T Phone Centers, as well as National Training Manager and Staff Manager Marketing/ Personnel. She has managed multi-state operations of over 100 employees with revenue of over $16M.

Words that participants routinely use to describe Linda are: excellent, professional, enthusiastic, prepared, interesting, and positive. She is known for her ability to make difficult things seem simple, to challenge participants to be more engaged in the learning, and to provide a solid learning experience.

She has extensive expertise in developing courses for processes and technical training as well as soft skills for a variety of industries. Instructional design projects usually consist of detailed leader’s guides, participant workbooks, slides, and handouts or job aids. After three years of use, one client still refers to the blended learning program Linda developed as “the Gold Standard.”

A highly skilled facilitator who can make training programs come alive and get the best out of corporate retreat sessions, she incorporates accelerated learning and adult learning theory into all her sessions. Using accelerated learning promotes recall and makes the learning experience unique; adult learning theory principles helps to remove learning barriers for individuals.

Linda has a high level of expertise in training trainers and training program managers. She was chosen by the U. S. Air Force Personnel Centers and the City of San Antonio to train their training staff.

Committed to community involvement, Linda was the 2002 President of the San Antonio Chapter of the American Society for Training and Development and is a Board Member of Network Power Texas, Senior Instructor for San Antonio College, and a Certified Corporate Trainer.

Specialties: -Writing and developing training workshops, articles, job aids, learning tools, etc.
-Facilitation of in-house training.
-Facilitation of group meetings, strategy sessions, etc.
-Coaching on the issues of training program management, training skills and performance improvement.