My education includes emphasis in writing, research, cultural perspectives, history, and language.
I have 15 years of employment experience, including Tax Advisor, Office Manager, Marketing Ambassador, Proofreading/Editing Consultant, and Customer Service Representative in industries such as Professional Services, Retail, Telecommunication, and Education. My greatest professional virtue is that I have an innate ability to calm and reassure the people around me. This helps me to excel at customer relations and conflict management, and allows me to be a valuable addition to any team. Working with all manner of people from all over the globe -- including studying in Spain for five months -- has encouraged me to develop clear and concise methods of both spoken and written communication.